Effective Date: 30/07/2025

At Home Loom, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information

• Website usage data (e.g., browser type, pages visited, time spent on site)

2. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill your orders

• To communicate with you about your orders or inquiries

• To improve our website and services

• To send promotional emails or updates (only with your consent)

• To comply with legal requirements

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website or fulfilling orders, such as:

• Payment processors

• Shipping companies

• Email marketing platforms

All third-party partners are required to keep your information confidential.

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

5. Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of incorrect or incomplete data

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent for marketing communications at any time

7. Cookies

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect functionality.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: homeloomuk@gmail.com